The book is divided into chapters that discuss various facets of an executive's responsibilities. Topics include professional image, cultural and gender diversity, ethical decisions, interpersonal relationships, written and verbal communication, physician relationships, and recruitment. Within each chapter, recommended protocols for behavior are discussed. The author notes that as an executive climbs the career ladder, the likelihood that he or she will receive constructive criticism from employees and colleagues about personal behavior decreases.

It is increasingly necessary, therefore, for executives to continue to educate themselves on what is and is not appropriate in the executive setting. The book illustrates behavior protocols that often are overlooked by novice executives. The content is specific to areas within the scope of an executive's responsibilities.

The book uses figures to highlight topics in a visually appealing format. An appendix contains an exercise designed to encourage readers to reflect on their ethical beliefs. Actual situations and observations incorporated in the work engage readers in the topics discussed.

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